For days you want to showcase your style both on and off work, the AM/PM Set is the one to go for.
Made with 100% Dynamic Energy.
A brown vest made in Organic cotton canvas. Symmetrical hand stitched pleats on the overlaping flaps hugging at the waist.
Paired with a brown bootcut pant made in an Organic cotton canvas. Symmetrical hand-stitched pleated panels placed on the side length of the pants. Finished with invisible slit pockets on the back.
Our standard dispatch timelines are between 7-14 days from Acts Of Service’s warehouse located in Mumbai for domestic and international orders.
We will share regular updates about your order from dispatch to delivery via Email & SMS details provided by you when placing the order. The delivery status is also available on your registered account on aosonline.in
Domestic Orders:
We do not levy any delivery charges/ fees on orders delivered within the Republic of India.
While we do service many pin codes in India via our 3rd party delivery partners, there may be certain pin codes that are out of our service area.
The Standard Delivery for within India is 3-5 business days.
International Orders:
Shipping charges are applicable on all orders.
Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
The Standard Delivery for international orders is 4-8 business days.
While we service worldwide, there may be countries or regions that are under restrictions or political sanctions.
Duties on International Orders:
Custom Duties & Taxes for international orders are not included in your order, and are over and above any shipping charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery.
Tracking Package
Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can track your order status on the aosonline.in website by entering your assigned order tracking number.
You can always contact us at [email protected] for any queries related to your order and shipping.
Non-Availability on Delivery
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including pin code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to Non-Availability on Delivery are not eligible for any refunds/ repeat fulfilment or credit notes in lieu of the returned original order.
Modes of Payment
We accept all major debit & credit cards (including MasterCard, Visa & American Express) and also provide Net Banking options across major banks, UPI, mobile wallets and CRED.
For all international transactions, we accept major Credit Cards (including MasterCard, Visa, American Express, PayPal, etc.).
Acts Of Service accepts Returns and Exchanges in the following instances:
1. Product (s) delivered is/are inaccurate than the one ordered
2. Product (s) delivered is/are damaged on receipt
In all the cases above, please be advised:
1. The product being returned for exchange should be in unused condition, with its original tags and packaging intact.
2. The product was not purchased on discount (not applicable for inaccurate or damaged deliveries).
If the requisite size/design is not available immediately, refunds will not be made, instead we will issue a credit note or code which you can redeem against a purchase from www.aosonline.in within the next 90 days.
The shipping costs for returning the product purchased for exchange will not be reimbursed.
To Return & Exchange A Product
Send an email to [email protected] to connect with our Customer Care team. Our Customer Care team will ascertain the reasons for Returns & Exchanges and accordingly guide you on the process.
Do note, Returns & Exchanges for product (s) that are inaccurate than the one ordered and/ or delivered is damaged on receipt, the cost of return/ reverse shipping will be borne by Acts Of Service.
You can return the goods within 7 business days of receiving it, in an unused, unwashed and unaltered condition, along with the original tags, packaging and the original sales invoice. Please use the services of a trusted courier agency of your choice to return the product. Please ensure that the return merchandise is securely packaged to avoid damage of goods in transit. If found damaged, the goods will not be replaced or refunded.
Once we receive the package, our team will determine if it is fit for replacement and send you an email informing you of the same. If deemed fit for return, we will replace the returned items (subject to availability) or else issue a credit note for the same amount. The credit note must be redeemed against a purchase made in the next 90 days. The replaced item will be dispatched to your address immediately. If deemed not fit for return, we will send the goods back to you. Processing and closing of an exchange issue may take 10 business days at our end.
Note: Customers cannot return or exchange an item which has been purchased online from a third-party website, any of our retail stores or vice versa. We also do not give any refund / return / cancellation on our products bought on Sale or Special/ Discount Offers.
Cancellation Policy: Made-to-Order Products
At Acts Of Service , we take pride in offering high-quality products and to avoid excessive inventory, we follow a made-to-order production process. This means that each product is individually crafted based on the order received, guaranteeing that it meets your unique preferences.
We understand that circumstances may arise where you need to cancel or modify your order. However, due to the nature of our production process, we have implemented a cancellation policy to streamline our operations and provide the best possible service to all our customers.
Cancellation Window:
Once an order is placed, you have a 24-hour window during which you may cancel your order without incurring any charges. This allows you sufficient time to review your purchase, consider any changes, and make a decision. We encourage you to reach out to our customer support team promptly if you wish to cancel your order within this timeframe.
Post 24-Hour Cancellation:
After the initial 24-hour cancellation period has passed, we are unable to accommodate cancellations or modifications to your order. This is because, by that point, our production process has already been initiated, and the necessary resources and materials have been allocated to fulfill your specific order.
Commitment to Customer Satisfaction:
We strive to provide the best experience possible for our valued customers. While we are unable to accept cancellations beyond the initial 24-hour period, we are committed to resolving any concerns or issues you may have with your order. If you have any questions, need assistance, or encounter any problems, do not hesitate to contact our customer support team. We will do our utmost to address your concerns and ensure your satisfaction.
We appreciate your understanding and cooperation regarding our cancellation policy for made-to-order products. By adhering to this policy, we can maintain the efficiency of our production process, reduce waste, and consistently deliver high-quality products to all our customers.
Thank you for choosing Acts Of Service. We look forward to providing you with an exceptional shopping experience and a product that exceeds your expectations.
