Last Updated: 13-03-2026
Welcome to Toile (“Toile”, “we”, “our”, or “us”). These Terms & Conditions govern your use of the Toile website, mobile application, and services available at www.toileecodesigners.com.
By accessing or using our platform, you agree to comply with these Terms.
Toile is a curated global platform that connects independent designers, artisans, and sustainable brands with customers around the world.
Products available on Toile are created and supplied by independent designers and brands. Toile operates as a marketplace and facilitator, enabling transactions between customers and designers.
By using our website or mobile application, you confirm that:
To access certain features, you may be required to create an account.
You agree to:
Toile reserves the right to suspend or terminate accounts that violate our policies.
Products listed on Toile are provided by independent designers and brands.
While we strive for accuracy:
Toile is not responsible for minor variations in product representation.
All prices displayed on the website are subject to change without prior notice.
Payments may be processed through secure third-party payment gateways.
Toile accepts major payment methods including:
Orders are confirmed only after successful payment authorization.
Toile reserves the right to:
If an order is cancelled after payment, the amount will be refunded according to our refund policy.
Designers selling on Toile are responsible for:
Toile facilitates transactions but does not manufacture the products.
All content on the Toile platform including:
is the property of Toile or its partners and is protected by copyright and intellectual property laws.
Unauthorized use is prohibited.
Toile shall not be liable for:
Our liability shall not exceed the purchase price of the product.
These Terms shall be governed by applicable laws depending on the jurisdiction of operation and business registration of Toile.
Toile reserves the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the updated terms.
At Toile, we work with independent designers and brands. Therefore, return policies may vary depending on the designer.
Each designer on Toile sets their own return and exchange policy.
Before placing an order, customers are encouraged to review the return policy mentioned on the product page.
Items may be eligible for return if:
Certain items may not be eligible for return, including:
Return requests must generally be submitted within 7 days of delivery, unless otherwise specified by the designer.
Once the returned item is approved and received:
Return shipping costs may vary based on designer policies, and customers may be responsible for the return shipping fee unless the item is defective or incorrect.
Toile works with designers and logistics partners to deliver products globally.
Orders may require 1–7 business days for processing, depending on whether the product is:
Delivery times vary by location:
Once your order is shipped, you will receive a tracking number via email or your account dashboard.
International customers may be responsible for:
These charges are determined by the destination country.
Toile uses cookies and similar technologies to enhance user experience.
Cookies are small text files stored on your device that help websites remember your preferences and improve functionality.
Necessary for website functionality such as login and shopping cart.
Help us analyze website traffic and improve performance.
Remember user preferences such as language or location.
Used to show relevant advertisements and marketing content.
Users can manage cookie preferences through their browser settings.
Disabling cookies may affect some website functionality.
For any questions regarding policies, please contact:
Toile
Email: info@toileecodesigners.com
Website: www.toileecodesigners.com